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Customization8 min

Widget Styles

Configure widget frame, positioning, and welcome messages. Set borders, shadows, responsive behavior, and bubble placement.

What you'll learn

  • Frame Settings
  • Responsive Settings
  • Bubble Position
  • Bubble Messages
1

Frame Settings

Customize the widget frame appearance. Set Border Size (0-16px) and Border Color. Choose a Shadow preset: None, Small, Medium, or Large. Larger shadows make the widget stand out more from the page.

Frame Settings

Border size (px)
Border color
#e5e7eb
Shadow

Preview

NoneMediumLarge

๐Ÿ’กPro Tip

  • A subtle border with medium shadow works well on most websites. Adjust based on your site's design.
2

Responsive Settings

Control how the widget appears on different devices. Set Desktop Width (280-640px) for how wide the widget opens. Enable Mobile Fullscreen to make the chat take the full screen on mobile devices for a better experience.

Responsive Settings

Desktop width (px)

Range: 280px - 640px

Mobile opens fullscreen
Desktop: 380px widget
Mobile: Fullscreen
3

Bubble Position

Position the chat launcher bubble. Choose Horizontal (Left or Right) and Vertical (Top or Bottom) alignment. Fine-tune with X Offset and Y Offset values in pixels. Most sites use bottom-right.

Bubble Position

Horizontal
Vertical

Position Preview

TL
TR
BL

๐Ÿ’กPro Tip

  • Bottom-right is standard, but left may work better if you have other widgets on the right side.
4

Bubble Messages

Add attention-grabbing messages that appear near the chat bubble. Great for encouraging visitors to start conversations. Add up to 4 messages (max 40 characters each). Set a Delay (ms) for when each message appears.

Bubble Messages

Add attention-grabbing messages that appear near the chat bubble to encourage visitors to start a conversation.

Message text (max 40 chars)Delay (ms)

Preview

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